'We've come to expect it': Manager speaks out after robbery
RYKES Service station in Kingaroy has come to expect that armed hold ups are just part of the industry.
This comes after the recent armed hold up by two people on Sunday night, August 12.
This is the fourth armed robbery the Youngman St service station has experienced in two years.
Current service station manager, Adrian Ryke said as sad as it was, this wasn't a unique experience.
"You have to expect it in our industry, it's not a matter of 'if' it will happen but 'when'," Mr Ryke said.
The brave late night attendant (who preferred not to be named) refused to give the criminals anything, but that didn't stop them from damaging property and breaking a window before they left with a charity donation tin.
Mr Ryke said the late night attendant was doing fine.
"He phoned us that night after the robbery happened to tell us about it and he worked the night shift the next day, so he's OK," Mr Ryke said.
The service station manager said they had standard policy when confronted with an intruder.
"We advise the staff not to antagonise them in any way and just to do what they say," Mr Ryke said.
The Rykes 24 hour service station is prepared for these sorts of situations and Mr Ryke said the attendant hit the control panel which automatically locked the door.
"The issue on Sunday was the attendant hit the lock button too late, hence why the criminals were locked in," he said.
Whilst Mr Ryke is no longer surprised by robberies in the family service station, he was surprsied by the nature of the robbery on Sunday night.
"This was one of the more spectacular robberies, they don't normally smash up the shop as much as these guys did," Mr Ryke said.
Senior Sergeant and Kingaroy station officer in charge, David Tierney said his team was still investigating Sunday night's incident.
"We know it is linked to other activity that happened that night," Sgt Tierney said.
Sgt Tierney praised the service station attendant for his actions and advised other retail staff and customers to be compliant if faced with a robbery situation.
"The attendant did everything he should have. We suggest if you happen to get mixed up in an armed hold up to remain calm and be as compliant as they can," Sgt Tierney said.
"Don't try to be a hero, they are probably just as scared as you are."